How to Inspect Office Cleaning Work and ensure Service Quality

You come in to work and find the air-con out of order. Time to switch on the trusty old fan which has not been used for ages. BUT, dust gathered on the blades is strewn everywhere. Big mistake!!

You see the cleaning staff hired by your company every day and wonder why the fans have not been cleaned. And that got you thinking if inspections are being carried out on the office cleaning procedures from the contractor that was hired.

If this is a familiar scenario at your workplace then it’s time the Facility Manager or Office Admin carry out an inspection, ensuring that the quality of service rendered out always meets expectations.

While this may seem like a tedious task, quality management is crucial for evaluating the end result of the cleaning service. By keeping a baseline to check against whether service is improving, stagnant or declining, you can then use this information for feedback.

So, here’s the “how to” of office cleaning inspection that can help ensure service quality.